If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any cost's incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bulbs, belts, needle threaders, etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.
What's Covered
Brother Warranty
GUR FREE Warranty
Parts
3 Years
3 Years
Electrical Parts
3 Years
3 Years
Labour
3 Years
3 Years
Collection & Delivery UK Only
3 Years
3 Years
Warranty Registration
There is no need to register your warranty.
Please keep your receipt as proof of purchase.
The product warranty is nontransferable should the machine be sold or given away at a later date.
When this Warranty not Apply
This warranty does not apply to: 1. Material damage caused by external influences on this product
2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging)
3. Damage caused by other non-Brother devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Brother's authorisation or alteration or removal of the serial number).
