GUR.CO.UK

This is my first experience with sewing machines and it was a gift. I can only praise G U R for their efficient service which made purchasing and receiving the product easy. The purchase process was smooth and the tracking and communication of my delivery was flawless, truly a professional company. The machine itself has been tried and tested which thus far has proved easy and from what I'm told perfect for her needs! The tuition dvd that accompanied the Brother machine was also a welcomed resource! All I can do is say thank you!!!

I have nothing but praise for the help I received from GUR when I had a little trouble with the courier not delivering when promised. However, everything was sorted satisfactorily and I am so pleased with my overlocker. One tip though - when you try it out for the first time, remember to raise the thread mast!! I forgot and had to learn how to thread the machine sooner than I needed to. Thanks GUR for your great service.

I have placed several orders with this company and rate them very highly. Customer service is really good and they are most helpful, going the extra mile to obtain something I could not get anywhere in the uk. If I did not rate them do highly then I would not be placing repeat orders. Very highly recommended

Made my first purchase of a sewing machine and order arrived in a few days, no waiting weeks as you have to with some companies, very impressed with the delivery company too, had an email telling me what time to expect delivery, within only 1 hour time scale and true to fact it did arrive within that hour. the machine was a great price and to get the table free is a great bonus, so I don't mind waiting. Will I shop with GUR again? you bet I will, great service.

Iam really pleased with my new machine. G.U.R offered the cheapest price and a fantastic service. The carrier let them and me down but G.U.R sorted it out immediately. I wouldn't hesitate to recommend them and the Janome - it sews beautifully and the instructions are very clear and simple!

I just want to say thank you very much for going above and beyond the call of duty. My sewing machine foot, Acufeed Ditch Quilting Foot came this morning at 11.00 a.m. and I have been able to spend a very pleasant afternoon getting to know this new to me foot whilst quilting a quilt I am making for my Mothers 75th birthday. (of which I am fast running out of time!) So thank you so much, very much appreciated. I shall be telling all of my friends and will include your details in my next blog post.

I had read previous comments on the site, which gave me the confidence to buy online from GUR. I would add to these and say 'you can't go wrong'. I actually did make a hash of my order and it was sorted out, with no problems ,extremely speedily. The tracking and delivery went like clockwork. I would buy from GUR again and based on my experience, recommend GUR to others.

Amazing service. The knowledge your member of staff displayed was brilliant and he should be treasured. My machine is forty years old, he knew exactly the machine I was talking about, told me more about it than I knew myself and sorted out my query and the part I needed. Thank you.

Well done GUR ordered a foot for my sewing machine, arrived very quickly and in perfect condition, and have used it already to finish a quilt beautifully - well worth purchasing. thank you for such excellent customer service. Believe me that seems hard to find these days.

Very pleased with the service and the prices. Web site easy to use even for a techno phobe like me. Fantastic to be able to get accessories for my rather old Brother sewing machine which are all great quality and do the job. Very fast service which I will definitely use again and have recommended GUR to other people. Keep up the good work!

Having searched on the internet for a new machine, I chose GUR sewing machines to buy from based on price, delivery promises and customer reviews. All I can say is I was not disappointed. The ordering process was clear and simple, I was kept informed every step of the way on the progress of delivery and everything i ordered arrived packaged well and just as I expected. Thank you.

I have nothing but praise for the help I received from GUR when I had a little trouble with the courier not delivering when promised. However, everything was sorted satisfactorily and I am so pleased with my overlocker. One tip though - when you try it out for the first time, remember to raise the thread mast!! I forgot and had to learn how to thread the machine sooner than I needed to. Thanks GUR for your great service.